General
Where are you located?
Voewood Rare Books operates in part from the studio in the grounds of Voewood House, but we also have a shop in Holt, Voewood Rare Books and Voewood Vaults:
Lion House Court
26b High Street
Holt, Norfolk
NR25 6BH
Which days is the bookshop open?
Our shop in Holt is open Thursday, Friday & Saturday, between 10am – 5pm. The shop can also be made available upon appointment. Visit our contact page for more information and to reach out to us.
Do you only deal in books?
Our primary area of focus is rare books, including antiquarian and modern. We also deal in manuscripts, bound or otherwise, as well as prints, drawings, photographs and other artworks.
Shipping
What shipping options do you offer?
We offer a variety of shipping options to cater to different customer preferences and location. Contact us if you have specific shipping queries or needs.
How much does shipping cost?
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.
Do you ship internationally?
Yes, we do offer international shipping to many countries. During the checkout process, customers can select their country, and shipping costs and estimated delivery times will be provided accordingly.
Returns
What is your refund policy?
We offer a full refund for any item that is found to be not as described. Items must be returned within 14 days of receipt.
How do I initiate a return?
If an account was created when a purchase was made via this website, initiating a return is simple: log in to your account on our website, go to the order history section, and select the item you wish to return. Follow the provided instructions to generate a return authorisation, and then ship the item back to us using the prepaid shipping label provided.
If the purchase was not made directly via this website, or was made using a 'guest' account, please contact us.
How long does it take to receive a refund?
Refunds are processed within 14 days of the item being returned to us.
Authenticity
Do you guarantee authenticity?
Voewood Rare Books guarantees the authenticity of all items it sells and offers a full refund if any item is found to be not as described.
How do you authenticate items?
Voewood's team of specialists have many years experience, and can draw upon numerous resources to research the authenticity of items prior to listing.
Do you offer certificates of authenticity?
Yes, we can provide a certificate of authenticity upon request.
Sell to us
Do you buy books?
Absolutely!
What sort of books do you buy?
We are always looking for rare, culturally significant material in very good condition.
How do I sell my books to you?
You can fill in the form here to send us information on the books or other works on paper you are considering selling. Alternatively, for example if it is a large collection, contact us to arrange a visit to view the items in situ.
Gift Cards
How can I redeem my gift card?
Redeeming a gift card is a straightforward process. During the checkout process, there will be an option to enter your gift card code. Simply input the unique code found on your gift card, and the corresponding value will be applied to your total purchase.
Do gift cards have an expiration date?
Our gift cards typically do not have an expiration date. We want recipients to have the flexibility to use their gift cards at their convenience.